Contact

Terms and Conditions

Our Terms and Conditions

Terms and Conditions

  • The hirer undertakes that he is licensed to drive and will show his license if asked and no one who is not licensed will drive the vehicle.
  • The hirer also agrees that he may not use the vehicle for races or competitions, carry passengers as a taxi, or carry articles that will jeopardize the vehicle.
  • If the vehicle is damaged in any way, we reserve the right to charge the hirer for the required repairs. The period of hire should then be extended to cover the time taken for the repairs.
  • The hirer is allowed to drive 250 kms per day only. Usage above 250 will be charged at the rate of AED 20.00 per km.
  • The hirer is not permitted to use the vehicle outside the U.A.E., and the Insurance policy is valid inside the U.A.E. only.
  • The insurance coverage does not apply to the windscreen, all glasses, tires, rims, interior upholstery, and related accessories.
  • The hirer is not allowed to hand over the vehicle to an unlicensed driver; failing which, he will be responsible for all damages.
  • The hirer is not allowed to use the vehicle to tow another vehicle; failing which, he will be liable for the charges for the related caused damages.
  • The hirer also agrees to pay all traffic fines and parking tickets during and subsequently after the rental period, and the company also reserves the right within one year to claim any such unpaid amounts from the hirer.
  • In case of any accidents, the hirer shall not move the vehicle from the place of the accident before the police procedure is completed. He has to deliver all documents to us; failing which, he will be entirely responsible for legal and commercial charges.
  • All expenses caused by any accident that occurs while the hirer is under the influence of alcohol, drugs, or narcotics will be entirely borne by him. Failure to obtain the police report in case of accidents also renders the hirer liable for the same charges.
  • The hirer agrees that he received and checked the vehicle to be proper in entirety and undertakes all repair charges caused to the car. The duration for the settlement of cases and the contract rent shall be valid for the vehicle repair as per the agreed contract.
  • The hirer shall pay the agency/company full repair costs in case of accidents if the hirer is less than 21 years of age.
  • The renter shall bear 20% of the daily rent value if the vehicle was returned by the hirer and he failed to pay the due amount against him.
  • The hirer agrees to pay the vehicle's full value in case of vehicle confiscation.
  • If the hirer fails to attend the office in due time as fixed by the contract, legal proceedings will be taken against him and he will be charged full payment of the office's rights.
  • The hirer is liable to follow up with the rent duration for any legalities pertaining to the vehicle associated with the insurance company, garage, or court clearance until the vehicle is returned to the company as valid for traffic and roadworthy.
  • The hirer shall pay 30% of the then car value if the car was canceled due to an accident caused by him.
  • The hirer will be responsible to pay the rental charge if the vehicle is damaged and seized by the police, court, or public prosecution in the event he has caused the accident and/or injury pursuant to sections 282 - 292 of the civil transactions law.
  • Extension of the hire duration should be reported and, if any extra deposit is required, it should be paid. The hirer will be liable to observe all terms until the vehicle is returned.
  • If the hirer desires to extend the lease period, he shall advise the same before the expiry of the original date of rent. Failing to do so, the hirer will be required to return the vehicle wherever it is, or else the competent authorities will be reported of loss of the vehicle.
  • The minimum period of rent is one day (24 hrs) with a maximum of 2 additional hours to return the vehicle. Delay beyond that will be calculated as applicable charges for the following day(s).
  • The hirer agrees to return the vehicle in time as per the meter reading for periodic maintenance service. Otherwise, he will bear the charges for the caused damages. In the case of conducting maintenance himself, the hirer shall confirm the same with the company at his own expense.
  • The hirer agrees that he will not use the vehicle for towing purposes. In case he does so, all damage charges will be borne by him.